COVER Magazine

Building Sustainable Wealth

Craig Kiggen, Managing Director of Consolidated Wealth Group and past winner of the Financial Planner of the Year award, shares insights from his journey in financial planning and business leadership. Consolidated Wealth offers a comprehensive financial service that ensures clients' peace of mind and long-term security. Over the years, Craig's focus has expanded to mentoring junior planners and leading Consolidated through global growth and technological innovation. His philosophy emphasises balancing sustainable profits with fair client outcomes, fostering long-term relationships, and creating a collaborative environment that nurtures the next generation of financial planners. 

Ethics, Growth, and Client-Centered Service

Warren Ingram, co-founder of Galileo Capital and winner of the Financial Planner of the Year award, has dedicated his career to revolutionising financial advice by putting ethics and client-centered service at the forefront. Starting in 1996, Warren’s journey took him from corporate environments that prioritized profit over people to launching Galileo Capital, where he pioneered a fee-based, no-commission financial planning model. Through his leadership, Warren has helped countless clients achieve financial freedom by focusing on long-term strategies and building trust. He also advocates for professional certification and mentoring younger financial planners to ensure the continued growth of the profession. 

Bridging the Human and Technical Sides of Finance

In an engaging discussion with Tony, Rudolph Geldenhuys, Financial Planner of the Year 2024, shares his journey and insights into financial planning. At just 33, Rudolph emphasises the importance of balancing the technical and human sides of money management. His goal is to help clients align their financial decisions with their personal purpose. Rudolph also touches on overcoming personal insecurities, the value of community, and the vital role of technology and teamwork in supporting his passion for client interaction. His message to young financial planners? Find your "why" and connect deeply with clients to make lasting impacts.

How Cyber Risk Is Redefining Business Insurance

Spiros Fatouros, CEO of Marsh Africa, unpacks the evolving landscape of cyber risk and insurance. Spiros discusses key insights from the Marsh McLennan and Zurich report, which highlights that 99% of economic loss from cyber incidents remains uninsured.  
With cyberattacks becoming more frequent and costly, Spiros explains the importance of addressing this protection gap and outlines the growing interest in cyber insurance in South Africa.  
He also emphasises the need for public-private partnerships to tackle systemic risks. Listen to the podcast to explore the future of cyber risk management in Africa and beyond.

Expanding Access to Affordable Healthcare

Maria Makhabane, Chief Growth Officer at Discovery Health, shares her insights on expanding access to affordable healthcare in South Africa. In this interview, she explains Discovery Health's initiatives, such as FlexiCare, a prepaid healthcare product that provides essential medical services to underserved communities. Maria emphasises the importance of creating long-term healthcare solutions for those outside the traditional medical scheme environment, focusing on quality, affordability, and accessibility. She also discusses how these initiatives align with the broader national goal of universal healthcare, contributing to the ongoing development of the National Health Insurance (NHI) framework. 

A Trailblazer in Financial Services

Nonhlanhla (Noni) Nxele, CFP®, founder of Esteemed Financial Solutions, has been a trailblazer in the financial services industry for over 16 years. Starting her career as a financial advisor at Liberty, she earned multiple awards before moving into investments and later returning to Liberty’s head office. In 2021, she achieved the prestigious CFP® designation, motivated by her passion for educating and empowering communities. Noni was recently honored with the It Starts With Me award, recognising her dedication to pro bono work and upholding high ethical standards. As a leader, she’s committed to inspiring the next generation of financial advisors. 

The Rising Threat of Data Exfiltration

The Allianz Cybersecurity Resilience Report 2024 highlights key trends in cyber risk, with ransomware continuing to dominate large claims over €1 million. Data breaches and class action suits are also on the rise, particularly in the U.S. and Europe. Allianz Cyber Specialist Santho Mohapeloa emphasises that cybercriminals are increasingly shifting from encryption-based ransomware to data theft, making breaches more costly for victims. Best practices for risk mitigation include employee training, multi-factor authentication (MFA), and comprehensive disaster recovery plans. The report serves as an essential tool for brokers and risk managers to stay informed and prepared for future cyber threats. 

Understanding the Evolving Landscape of HCV and GRT Insurance

Curtis Davey, Divisional Director at Natsure Underwriting Managers discusses navigating the complex world of HCV and GIT.
The insurance landscape for heavy commercial vehicles (HCV) and goods in transit (GRT) is rapidly evolving, driven by trends in risk management and technological advancements. Fleet owners are increasingly adopting strategies such as telematics and surveillance cameras to enhance safety and efficiency. This shift necessitates a more in-depth underwriting process, where insurers assess how well fleet owners manage their vehicles and drivers. Brokers play a vital role, bridging the gap between insurers and clients by educating them on risk mitigation options. As the industry grows, opportunities for brokers and fleet owners to innovate and improve safety are abundant.

Living in the Moment

Nondumiso Mabece, head of brand and Santam Insurance fills us in on Santam's brand refresh which centers on the powerful new slogan, “This is Freedom. Live in the moment, not in the worry," encouraging clients to embrace living in the moment, free from the worry of potential risks. While maintaining their well-known commitment to providing "Insurance good and proper," Santam shifts focus toward empowering customers by emphasising the freedom that insurance offers. With risk management at its core, Santam seeks to simplify insurance processes, save clients time, and help them secure their assets. This transformation speaks to a broader vision of enabling both individuals and businesses to thrive without the burden of constantly worrying about unexpected events.

Breaking the Mold: Redefining Insurance with Data and Technology

In this engaging interview with the leadership team from Elevate, we explore how the company is revolutionising the insurance industry through data-driven solutions and technological innovation.  
With insights from Judith Ndaba, Matan Abraham, and Zane Heyl, we discuss the challenges of integrating healthcare data, improving underwriting efficiency, and creating real-time pricing strategies.  
The conversation highlights the team's commitment to continuous refinement and the importance of embedding their journey into the lives of both clients and advisors. Elevate’s vision is clear: to deliver seamless insurance experiences that benefit customers and streamline operational processes.