Navigating the Role of Brokers: Sasria's Perspective on Risk Management Services

Muzi Dladla, Executive for Stakeholder Management at Sasria, sheds light on the evolving role of stakeholders in insurance. He emphasizes the criticality of brokers in providing holistic risk management services.

Reflecting on the 2021 riots in South Africa, Dladla discusses Sasria's response and lessons learned. He underscores the importance of scenario planning and understanding the psychology of protests.

Dladla also highlights Sasria's role in influencing crisis management and policing strategies, emphasizing the need for data-driven approaches.