COVER Magazine

Building Trust: How Metropolitan Is Transforming Financial Conversations

n this episode, Tony from Cover talks with Lindiwe Gumede, the Chief Marketing Officer of Metropolitan, about the shifting consumer needs in the insurance industry over the past five years, particularly in light of the COVID-19 pandemic. They discuss the importance of transparency in insurance policies, the role of digital tools, and Metropolitan's initiatives like the Metropolitan Collective Shapers program and financial literacy programs aimed at empowering communities. The conversation also covers how the company has adapted its communication strategies to ensure clients receive reliable and digestible information.

Building Resilience: Peter Tshiguvho Discusses Challenges in the Insurance Sector

Join Tony from Cover as he catches up with Peter Tshiguvho, CEO of Metropolitan, to discuss the evolving landscape of the insurance industry. They delve into the main challenges like geopolitical issues, economic conditions, and the role of digitalization and AI. Peter emphasizes the need for re-skilling, staying agile amidst change, and maintaining team alignment. They also explore the importance of building a strong foundation and staying adaptable to remain competitive. This conversation provides valuable insights into managing change, attracting talent, and strategizing for the future.

Demystifying Transactional Risk Insurance in Africa

In this episode, Tony speaks with Luke Sutton, Head of Transactional Risk Insurance at Marsh, about the evolving landscape of transactional risk insurance, particularly in Africa. They unpack what this form of insurance entails, its growing relevance in M&A deals, and how the product has become more accessible and proportionate over time. Luke also shares insights from Marsh’s latest Transactional Risk Insurance Report, touching on claims trends, sectoral growth, and how early engagement and broker support can help facilitate smoother, lower-risk transactions for both buyers and sellers across the continent. 

Driving Trust in the Warranty Market: Veritas Lands in South Africa

Veritas Global Protection has launched in South Africa, bringing with it a new approach to vehicle warranty products. In this conversation with Tony, Country Manager Petrus Potgieter and Operations Manager Lorenzo Farelo share insights into the local and global warranty landscape, growing market demand, and Veritas’s mission to provide true peace of mind. With unique offerings like market value-based payouts on mechanical breakdowns, they’re changing the rules in a space often plagued by fine print and mistrust. Learn how Veritas aims to bridge the trust gap and create real value for South African motorists, brokers, and dealers. 

Future-Proofing Insurance: The Strategic Use of Data

In this episode, Tony reconnects with Angus to explore how real-time data, IoT, wearables, and AI are shaping the future of insurance. They unpack the transformative impact of technology on risk management, pricing, customer engagement, and fraud prevention. Angus discusses the need for strong data security, compliance with POPIA, and balancing innovation with regulatory obligations. He also explores how smaller insurers can tap into affordable tools like Power BI to stay competitive. From predictive insights to climate change response, this episode provides a forward-looking perspective on how data is driving strategic decision-making across the industry. 
 

Breaking Down Silos: Data’s Role in Risk Management - Part 1

In this insightful conversation, Tony from COVER Magazine speaks with Angus Black of BarnOwl Just Data Solutions about the growing importance of data in the insurance industry. They explore how data is moving from a reactive to a proactive tool for risk management, the value of predictive analytics, and how silos, legacy systems, and a skills gap present ongoing challenges. Angus emphasizes the need for unified data platforms and discusses how data can help insurers stay competitive and innovative. This is a must-listen for anyone interested in how data is transforming the way risk is understood and managed in insurance. 

FISA's Vision: Transforming Fiduciary Services in South Africa

In this insightful episode, Tony speaks with Louis van Vuren, the CEO of the Fiduciary Institute of South Africa (FISA). Louis shares critical updates on FISA's recent activities, including changes in legislative compliance concerning trust management, issues with the Master's Office, and the significance of enduring powers of attorney. Additionally, Louis discusses the upcoming 15th Annual FISA Conference, its exciting lineup of speakers, and the key themes to be addressed, such as fiduciary opportunities in today’s complex world. Join us for an essential conversation for anyone involved in fiduciary services and the financial industry.

Advice Round Table - Episode 1

Advice Round Table with Aldert Brink - Episode 2

Classic Cars, 4x4s & More: How Cross Country Protects Passionate Collectors

Cross Country has spent 24 years developing a niche insurance offering that goes beyond traditional motor cover. Specialising in 4x4 vehicles, classic cars, and adventure-driven policies, the company stands out for its deep understanding of client passions. Whether covering rare vintage vehicles or supporting adventurous off-roaders, Cross Country ensures seamless protection, including repatriation, emergency medical assistance, and tailored risk solutions. By working closely with brokers and exclusive clubs, they’ve built a reputation for delivering personalised, value-driven cover. Their approach isn’t just about insuring assets—it’s about safeguarding the entire lifestyle that comes with them.